Video Consultation course
Tutor: Royal College of Surgeons
Many healthcare staff are now carrying out consultations using video calls. This is often a type of consultation that staff have not encountered prior to COVID-19 and can be an area of anxiety. Building on the previous course on telephone consultations, this course shows you how to apply the core skills of the Calgory-Cambridge Guide to video consultations provides a structured and patient-centered approach.
Understand the impact of using telecommunication for your consultations.
Be aware of:
Be aware of key communication skills for safe and effective video consultations
Have reflected on and identified key communication skills to enhance your video consultations with patients and their families.