Video Consultation course

  • Tutor Avatar
    Tutor: Royal College of Surgeons
FREE Access Course

Course Overview

Many healthcare staff are now carrying out consultations using video calls. This is often a type of consultation that staff have not encountered prior to COVID-19 and can be an area of anxiety. Building on the previous course on telephone consultations, this course shows you how to apply the core skills of the Calgory-Cambridge Guide to video consultations provides a structured and patient-centered approach.


 

This course has five sections

  • Objectives
  • View tutorials
  • Scenario 1: Video consultation
  • Scenario 2: Video consultation - Poor version, Good version
  • Course take aways

Learning of objectives on this course

Understand:
Understand the impact of using telecommunication for your consultations.

Be aware of:
Be aware of key communication skills for safe and effective video consultations

Reflect on:
Have reflected on and identified key communication skills to enhance your video consultations with patients and their families.