human_factors

 

Error, risk and safety in hospital practice resources

Document TitlePDF/LINK
 Error, risk and safety in hospital practice by Eva Doherty, Dara O’Keeffe, Angela O’Dea et al.CLICK HERE
Shekelle PG. Pronovost PJ. Wachter RM. et al. Advancing the science of patient safety. Annals Of Internal Medicine 2011 May 17; Vol. 154 (10), pp. 693-6.CLICK HERE
Catchpole K. Errors in the Operating Theatre - How to Spot and Stop Them. Journal of Health Services Research & Policy 2 15(1_suppl), 48–51.CLICK HERE
Cantillon EJ. Truth will set you free: medical errors and duty of candour, Law Society Gazette 2014 3 (April): 38–41.RESOURCE UNAVAILABLE
Huehns T. Fletcher. Patient Safety Research in the UK and Beyond: 10 Years of Research and Policy to Make Health Care Safer. Journal of Health Services Research & Policy 2010, 15(1_suppl), 87–91.CLICK HERE
Safe Surgery Checklist Dublin: Health and Safety AuthorityCLICK HERE
Barzallo Salazar MJ, Minkoff H, Bayya J. et al. Influence of surgeon behavior on trainee willingness to speak up: a randomized controlled trial. J Am Coll Surg. 2014 Nov; 219(5):1001-7.CLICK HERE
Catchpole K. Sellers R. Goldman A et al. Patient handovers within the hospital: translating knowledge from motor racing to healthcare. Qual Saf Health Care. 2010 Aug;19(4):318-22.CLICK HERE
Haynes AB, Weiser TG, Berry WR et al. A surgical safety checklist to reduce morbidity and mortality in a global population. N Engl J Med. 2009 Jan 29;360(5):491-9.CLICK HERE
Institute of Medicine (US) Committee on Quality of Health Care in America; Kohn LT, Corrigan JM et al. To Err is Human: Building a Safer Health System. Washington (DC): National Academies Press (US); 2000.CLICK HERE
de Vries EN, Prins HA, Crolla RM, et al. Effect of a comprehensive surgical safety system on patient outcomes. N Engl J Med. 2010 Nov 11;363(20):1928-37.CLICK HERE
World Health Organization & WHO Patient Safety. Implementation manual WHO surgical safety checklist 2008 Safe surgery saves lives. Geneva: World Health Organization, 2009.CLICK HERE
Elaine Bromiley Just A Routine Operation [case study, video]CLICK HERE

Professional interactions

Document TitlePDF/LINK
Bullying, Harassment and Undermining [Powerpoint Presentation, uncredited]CLICK HERE
Tamblyn R, Abrahamowicz M, Dauphinee D. et al. Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. JAMA. 2007 Sep 5;298(9):993-1001.CLICK HERE
Course outline[Offline]CHECK BACK LATER
Moulton CA, Regehr G, Mylopoulos M. et al. Slowing down when you should: a new model of expert judgment. Acad Med. 2007 Oct;82(10 Suppl):S109-16.CLICK HERE
Papadakis MA. Teherani A. Banach MA. et al. Disciplinary action by medical boards and prior behavior in medical school. N Engl J Med. 2005 Dec 22;353(25):2673-82.CLICK HERE
Hodgson CS. Teherani A. Gough HG. et al. The relationship between measures of unprofessional behavior during medical school and indices on the California Psychological Inventory. Academic Medicine: Journal Of The Association Of American Medical Colleges. 2007 Oct; Vol. 82 (10 Suppl), pp. S4-7.CLICK HERE
Professional Interactions [Powerpoint Presentation, uncredited]CLICK HERE
HUMAN FACTORS IN PATIENT SAFETY Professional Interactions programme [Word document]CLICK HERE
Berge KH. Seppala MD. Schipper AM. Chemical dependency and the physician. Mayo Clinic Proceedings.2009 Jul; Vol. 84 (7), pp. 625-31.CLICK HERE
Porath CL. Erez A. Does rudeness really matter? The effects of rudeness on task performance and helpfulness. Academy of Management Journal 2007 50(5) 1181-1197.CLICK HERE
Cooper WO, Spain DA, Guillamondegui O. et al. Association of Coworker Reports About Unprofessional Behavior by Surgeons With Surgical Complications in Their Patients. JAMA Surg. 2019;154(9):828-834.CLICK HERE

Talking to patients and relatives

Document TitlePDF/LINK
Ambady N, Laplante D, Nguyen T. et al. Surgeons' tone of voice: a clue to malpractice history. Surgery. 2002 Jul;132(1):5-9.CLICK HERE
Mulsow JJ, Feeley TM, Tierney S.Beyond consent--improving understanding in surgical patients. Am J Surg. 2012 Jan;203(1):112-20.CLICK HERE
Haidet P, Paterniti DA. "Building" a history rather than "taking" one: a perspective on information sharing during the medical interview. Arch Intern Med. 2003 May 26;163(10):1134-40.CLICK HERE
Human Factors OSCE Station Score Sheet [Word document]CHECK BACK LATER
Mauksch LB1, Dugdale DC, Dodson S, Epstein R. Relationship, communication, and efficiency in the medical encounter: creating a clinical model from a literature review. Arch Intern Med. 2008 JulCLICK HERE
Tarn DM, Heritage J, Paterniti DA. et al. Physician communication when prescribing new medications. Arch Intern Med. 2006 Sep 25;166(17):1855-62.CLICK HERE
Course outline [RCSI Word document]CLICK HERE
Aladesanmi O. Medication adherence and physician communication skills. Arch Intern Med. 2007 Apr 23;167(8):859-60; author reply 860. [Letter]CLICK HERE
Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ. 1995 May 1;152(9):1423-33.CLICK HERE
Hojat M. Vergare MJ. Maxwell K. et al. The devil is in the third year: a longitudinal study of erosion of empathy in medical school. Academic Medicine: Journal Of The Association Of American Medical Colleges, 2009CLICK HERE
Trummer UF, Mueller UO, Nowak P. et al. Does physician-patient communication that aims at empowering patients improve clinical outcome? A case study. Patient Educ Couns. 2006 May;61(2):299-306.CLICK HERE
Kelley JM, Kraft-Todd G, Schapira L. et al. The influence of the patient-clinician relationship on healthcare outcomes: a systematic review and meta-analysis of randomized controlled trials. PLoS One. 2014 Apr 9;9(4):e94207CLICK HERE
Street RL, Makoul G, Arora NK. et al. How does communication heal? Pathways linking clinician-patient communication to health outcomes. Patient Educ Couns. 2009 Mar;74(3):295-301.CLICK HERE
Tamblyn R, Abrahamowicz M, Dauphinee D. et al. Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. JAMA. 2007 Sep 5;298(9):993-1001.CLICK HERE
Morse DS, Edwardsen EA, Gordon HS. Missed opportunities for interval empathy in lung cancer communication. Arch Intern Med. 2008 Sep 22;168(17):1853-8.CLICK HERE
Health Information and Quality Authority (HIQA) Regulation Directorate. National Patient Experience Survey: Findings of the 2018 inpatient survey. Dublin: Health Information and Quality Authority (HIQA), 2018.CLICK HERE
Singh Ospina N, Phillips KA, Rodriguez-Gutierrez R. et al. Eliciting the Patient's Agenda- Secondary Analysis of Recorded Clinical Encounters. J Gen Intern Med. 2019 Jan;34(1):36-40.CLICK HERE
Hanson JL. Shared Decision Making; Have We Missed the Obvious? Arch Intern Med. 2008 Jul 14;168(13):1368-70.CLICK HERE
Talking to Patients and Relatives [RCSI Powerpoint Presentation]CLICK HERE