21st century professionalism

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Advanced communication: Advocacy and negotiation

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Quinn D, Henry A, O'Neil E et al. The Assisted Decision-Making (Capacity) Act 2015: Interpretation and Practical Application. Limerick: UL Engage No. 14, 2017.CLICK HERE
Simpson N, Milnes S, Martin P, et al. iValidate: a communication-based clinical intervention in life-limiting illness BMJ Supportive & Palliative Care Published Online First: 11 April 2019.CLICK HERE
Milnes S, Orford NR, Berkeley L, et al. A prospective observational study of prevalence and outcomes of patients with Gold Standard Framework criteria in a tertiary regional Australian Hospital. BMJ Supportive & Palliative Care 2019CLICK HERE
O'Dowd A. Doctors need to improve their conversations with dying patients, says RCP. BMJ. 2018 Oct 19CLICK HERE
Orford NR, Milnes S, Simpson N, et al. Effect of communication skills training on outcomes in critically ill patients with life-limiting illness referred for intensive care management: a before-and-after study. BMJ Supportive & Palliative Care 2019CLICK HERE
Milnes S, Corke C, Orford NR, et al. Patient values informing medical treatment: a pilot community and advance care planning survey BMJ Supportive & Palliative Care 2019CLICK HERE
Orford N, Milnes S, Lambert N. et al. Prevalence, goals of care and long-term outcomes of patients with life-limiting illness referred to a tertiary ICU. Critical care and resuscitation, vol. 18, no. 3, pp. 181-188.CLICK HERE
Guidelines for Communicating Clearly using Plain English with our Patients and Service UsersCLICK HERE

Bias & diversity

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Avolio B, Walumbwa F, Weber T. Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology 2009CLICK HERE
Goffee R, Jones Gareth. Why should anybody be led by you? Harvard Business Review Sept-Oct 2000CLICK HERE
Ancona D, Malone TW, Orlikowski WJ, Senge PM. In praise of the incomplete leader. Harv Bus Rev. 2007 Feb;85(2):92-100, 156.CLICK HERE
Kotter JP. What Leaders Really Do. Harvard Business Review. 2001;79(11):85-97.CLICK HERE
Sivers, D. Leadership lessons from dancing guy. [Internet video] [Cited 7 Feb 2020]CLICK HERE
Avolio B, Walumbwa F, Weber T. Leadership: Current Theories, Research, and Future Directions. Annual Review of Psychology 2009 Vol. 60:421-449CLICK HERE
National Health Service (UK). Healthcare leadership model: the nine dimensions of leadership behaviour. 2013 Leeds: NHS Leadership Academy. [Cited 7 Feb 2020]


Goleman D. What makes a leader? 1998 Harv Bus Rev. Nov-Dec;76(6):93-102.


Leading in acute events

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Safety management systems

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Bergs J. Lambrechts F. Simons P. et al Barriers and facilitators related to the implementation of surgical safety checklists: A systematic review of the qualitative evidence. BMJ Quality and Safety 2015 24:12 776-786CLICK HERE
Card AJ. The problem with '5 whys.' BMJ Quality and Safety 2017 26:8 671-677.CLICK HERE
Catchpole K. Russ S. The problem with checklists. BMJ Quality and Safety 2015 24:9 545-549.CLICK HERE
Moulton CA; Regehr G; Mylopoulos M; MacRae HM. Slowing down when you should: a new model of expert judgment. Academic Medicine: Journal Of The Association Of American Medical Colleges, 2007 Oct; Vol.CLICK HERE
Hojat M. Vergare MJ. Maxwell K. et al. The devil is in the third year: a longitudinal study of erosion of empathy in medical school. Academic Medicine: Journal Of The Association Of American Medical Colleges,CLICK HERE
Health and Safety Authority. Guidance document for the healthcare sector: how to develop and implement a safety and health management system. Dublin: Health and Safety Authority, 2006.CLICK HERE
Braithwaite J. Marks D. Taylor N. Harnessing implementation science to improve care quality and patient safety: a systematic review of targeted literature. International Journal For Quality In Health Care: Journal Of The International Society For Quality In Health Care. 2014 Jun; Vol. 26 (3), pp. 321-9.CLICK HERE
Hogan H. The problem with preventable deaths. BMJ Quality & Safety 2016; 25:320-323.CLICK HERE
Macrae C. The problem with incident reporting. BMJ Quality & Safety 2016; 25:71-75.CLICK HERE
Papadakis MA. Teherani A. Banach MA. et al. Disciplinary action by medical boards and prior behavior in medical school. N Engl J Med. 2005 Dec 22;353(25):2673-82.CLICK HERE
Hodgson CS. Teherani A. Gough HG. et al. The relationship between measures of unprofessional behavior during medical school and indices on the California Psychological Inventory. Academic Medicine: JournalCLICK HERE
Pevnick JM. Shane R. Schnipper JL. The problem with medication reconciliation. BMJ Qual Saf 2016;0:1–5. doi:10.1136/bmjqs-2015-00473CLICK HERE
Pronovost P. Interventions to decrease catheter-related bloodstream infections in the ICU: the Keystone Intensive Care Unit Project. Am J Infect Control. 2008 Dec;36(10):S171.e1-5. doi: 10.1016/j.ajic.2008.10.008.CLICK HERE
Reed JE. Card AJ. The problem with Plan-Do-Study-Act cycles. BMJ Quality & Safety 2016; 25:147-152.CLICK HERE
Safety management systemsCHECK BACK LATER
Gotlib Conn, L. McKenzie, M. Pearsall, EA et al. Successful implementation of an enhanced recovery after surgery programme for elective colorectal surgery: a process evaluation of champions’CLICK HERE
Berge KH. Seppala MD. Schipper AM. Chemical dependency and the physician. Mayo Clinic Proceedings.2009 Jul; Vol. 84 (7), pp. 625-31.CLICK HERE
Porath CL. Erez A. Does rudeness really matter? The effects of rudeness on task performance and helpfulness. Academy of Management Journal 2007 50(5) 1181-1197. DOI: 10.2307/20159919CLICK HERE

Train the trainer

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